Slide 15 of 16
Notes:
- Get group to summarise what usability is: record on flip chart and stick up result
- Some points that could be included are
- usability is not an add-on, it has to be designed in
- usability is far more than look of application
- consistency of look and feel is important
- good communication with customer is important
- interface should support customers in doing their jobs the way that they think about them
- designs need to be simple and easy to understand