User Requirements
- User Profiles:
- Level of job experience
- Competence as computer users
- Knowledge of other applications
- How do they learn?
- Task Models and Usage Scenarios
What do they do: How frequently?
How important?
Notes:
- Explain role of customer profiles, illustrating with simple examples
- in looking at who the customers are we consider categories of users, numbers in each category & the jobs they do
- Give example of scenarios and task models
- usage scenarios (“stories” of how the jobs are done),
- task models (semi-formal descriptions of the jobs done)
- Explain why the information is useful to the designer