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1&1 Usability Testing
1&1who are amongst the largest European web hosting companies, engaged GUI Designers to undertake an end user usability evaluation of their web portal to ensure its business effectiveness.
 Usability testing services that we provided include:
  • Identification of key user profiles
  • Recruitment of representative users to undertake usability testing
  • Writing and agreeing usability test scripts
  • Running eight usability test sessions
  • Providing 1&1 with a full usability report identifying areas that could be improved and proposing design solutions.

1&1 Site before and after redesign

As a result of our recommendations, the site has been substantially redesigned with simplified navigation and improved focus on customer needs.
View the new One&One web site (new window) or Contact Us to find out more.

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